Data Deletion

You are in full control of your data. You can delete your account and all associated content at any time — directly from the app or by contacting support.

Delete from the app

The quickest method, available directly on your device:

1
Open KidBoxOn your iPhone or iPad
2
Go to ProfileTap the icon at the bottom right
3
Scroll to the bottomTap "Delete account"
4
Confirm deletionThe process is immediate and irreversible
⚠️

Account deletion is permanent and irreversible. All data will be removed immediately.

Request via email

If you cannot access the app, send us a request. We process requests within 30 days.

Write to support

Include the email address associated with your KidBox account.

What gets deleted

⚠️ Content shared with other family members remains visible to them until they delete it themselves.

Active subscriptions

Deleting your account does not automatically cancel active subscriptions. Before proceeding, cancel your subscription from iPhone Settings → Your Name → Subscriptions → KidBox.

Need help?

For any questions about data deletion or your privacy, contact us by email or use the in-app support chat.

Privacy & Legal

Matters relating to personal data, GDPR and user rights.

Data Controller: Vittorio Scocca — KidBox
Data Protection Officer (DPO): Vittorio Scocca
Contact: ing.vittorioscocca@gmail.com

KidBox collects personal data including contacts, location, health data and device identifiers. For the full information notice on data collection, use and sharing please see our Privacy Policy.