Data Deletion
You are in full control of your data. You can delete your account and all associated content at any time — directly from the app or by contacting support.
Delete from the app
The quickest method, available directly on your device:
Account deletion is permanent and irreversible. All data will be removed immediately.
Request via email
If you cannot access the app, send us a request. We process requests within 30 days.
Write to support
Include the email address associated with your KidBox account.
✉️ Write to passboxcontact@gmail.comWhat gets deleted
- ✕ Account data (email, name, photo, credentials)
- ✕ Family content (chat, notes, documents, photos, calendar, to-dos, expenses)
- ✕ Health data (visits, medications, vaccines, tests, paediatric profiles)
- ✕ Preferences, settings and AI memory
⚠️ Content shared with other family members remains visible to them until they delete it themselves.
App usage data
To understand how KidBox is used and improve the app, we record certain actions in aggregate form (for example, opening a document or a section), without storing the content of what you view — no titles, no text, no exact location.
This data is deleted together with your account. In any case, it is automatically erased after 90 days, even if you delete nothing.
Active subscriptions
Deleting your account does not automatically cancel active subscriptions. Before proceeding, cancel your subscription from iPhone Settings → Your Name → Subscriptions → KidBox.
Need help?
For any questions about data deletion or your privacy, contact us by email or use the in-app support chat.
Privacy & Legal
Matters relating to personal data, GDPR and user rights.
✉️ Write to passboxcontact@gmail.comData Controller: Vittorio Scocca — KidBox
Data Protection Officer (DPO): Vittorio Scocca
Contact: passboxcontact@gmail.com
KidBox collects personal data including contacts, location, health data and device identifiers. For the full information notice on data collection, use and sharing please see our Privacy Policy.